Identifying Profiles

What's My Identifier?

If you're looking at an anonymous identifier, that means we're only capturing anonymous events and page view data. If in the future you are identified, then we'll merge the activity of this anonymous id from the past 30 days.

If you are already identified, that means all events and page view data are actively being attributed to your browsing session on this website. Want to change your identifier? Try the form below...

Identify a Profile

This data will be used to send an identify call to your Customer.io workspace.


  

  





  

    Examples of
    identify
    calls
  

  

    Below we'll showcase four
    identify
    calls and what the result will look like in your workspace.
  

  

    To be continued...
  





  

    FAQ
  

  

  

    
Can I just use the email property?

    

      
        No, the
        identify
        call will not work without the
        id
        property filled in.
      

        If your workspace is a multi-identifier workspace, you
        
          can
        
        send an email address in the
        id
        property and Customer.io will know that you want to assign the email address to the
        email
        profile attribute value.